Razurou - Seasonal Holiday Décor Setup & Removal
By accessing and using Razurou's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Razurou. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
As a user of our seasonal holiday décor services, you agree to:
Razurou's services are subject to certain limitations and conditions. We reserve the right to refuse service in cases of unsafe working conditions, extreme weather, or situations that may pose risks to our staff or equipment. Our services are limited to decorative installations and do not include electrical work requiring licensed electricians. Installation schedules may be adjusted due to weather conditions, equipment availability, or unforeseen circumstances. We do not guarantee specific installation dates but will make reasonable efforts to accommodate your preferred timeline.
All content, designs, logos, trademarks, and proprietary materials associated with Razurou remain our exclusive intellectual property. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission. Any custom design concepts developed for your property remain our intellectual property unless otherwise agreed in writing. Photography or video content of our installations may be used by Razurou for marketing and promotional purposes unless you specifically opt out in writing.
Razurou's liability is limited to the maximum extent permitted by law. We shall not be liable for indirect, incidental, consequential, or punitive damages arising from our services. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim. We are not responsible for damage to pre-existing property conditions, underground utilities not properly marked, or damage caused by acts of nature, vandalism, or third parties. Customers are responsible for ensuring adequate insurance coverage for their property.
Payment terms are established at the time of service agreement. Full payment may be required before service commencement or according to agreed payment schedules. Late payments may incur additional fees and may result in service suspension. Refunds are subject to our cancellation policy and may be prorated based on services already rendered. Disputed charges must be reported within thirty days of billing.
Any disputes arising from these terms or our services shall first be addressed through good faith negotiation. If resolution cannot be achieved through direct communication, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules. The arbitration shall be conducted in the jurisdiction where Razurou's primary business operations are located. Each party shall bear their own costs and attorney fees unless otherwise determined by the arbitrator.
Razurou reserves the right to modify these Terms and Conditions at any time with reasonable notice. Continued use of our services after modifications constitutes acceptance of updated terms. Either party may terminate service agreements with appropriate notice as specified in individual service contracts. Termination does not relieve parties of obligations incurred prior to termination.
These Terms and Conditions are effective immediately and govern all current and future service relationships with Razurou.